1. Products and technical specifications

What products do you supply?

Steel products, steel sections, refineries producing bitumen, petrochemicals like urea, copper cathode, and silica encompass a broad spectrum of essential industrial materials utilized in construction, energy, and manufacturing industries.

Is it possible to supply products with custom specifications?

Unfortunately, this option is currently unavailable, but we are actively working to make it accessible as soon as we can. 

Is it possible to provide analysis or technical specifications of the products before purchase?

All products are accompanied by a comprehensive analysis crafted in alignment with international standards, guaranteeing reliability, precision, and adherence to global quality regulations.

Are your products certified with international standards?

Yes, our products are fully certified and comply with recognized international standards to ensure quality, safety, and reliability.

2. Price and purchasing conditions

 

Is it possible to purchase products on credit?

Yes, however, it depends on the customer's credit and the buyer's bank guarantee conditions.

Does the product price include shipping costs, or is it calculated separately?

The prices will strictly follow an FOB (Free on Board) arrangement, where all costs and responsibilities up to the point of loading the goods onto the vessel are included, providing clear and transparent terms for shipment and delivery.

Is it possible to provide a proforma invoice for the purchase?

An official invoice can be provided once a formal request is received from the buyer and their identity is verified. This process ensures all documentation is accurate, secure, and adheres to our established policies.

What is the order placement process?

After receiving an official request and acceptance of the terms by the buyer, an invoice will be issued. The transaction will be finalized upon the presentation of banking documents or advance payment, depending on the agreed payment terms.

What are the acceptable payment methods for purchasing products?

The available payment methods for buying our products consist of bank wire transfers (T/T), letters of credit (L/C), and other secure options mutually approved by both parties. All payments are required to be processed through banks or exchange offices authorized by the seller to guarantee a seamless and trustworthy transaction process.

3. Export and Shipping

 

To which countries are the products exported?

We provide our products to nations across the Persian Gulf region, West Africa, and East Asia, spanning an extensive geographical range to efficiently cater to our global clients and guarantee prompt, dependable deliveries.

What factors affect the delivery time of products?

Green Vision Group will deliver the goods on an FOB basis at the time of agreement, unless there are force majeure conditions.

How is the delivery time of orders determined?

The delivery schedule is organized according to the buyer's preferences, considering their desired timelines, production readiness, and shipping logistics to guarantee the products arrive at the most convenient and appropriate time.

Do you provide the necessary documents and paperwork for export?

Green Vision Group ensures a seamless export process by providing all essential documents and paperwork. This includes certificates of origin, commercial invoices, packing lists, shipping documents, and any additional documentation required to meet international trade regulations.

4. Payment and Settlement

 

Is it possible to make payment in multiple installments?

The price and terms are open to negotiation with the buyer, providing flexibility to address specific needs, quantities, and conditions, aiming for a mutually advantageous agreement.

Can regular customers have credit for purchases?

Credit purchases will solely be processed using the Letter of Credit (LC) method, guaranteeing secure and dependable transactions for both buyers and sellers. This method complies with international trade standards and protects the interests of all parties.

Do the prices include taxes and duties?

The prices are strictly determined based on the FOB amount, with no extra charges like taxes, duties, or hidden fees included. Buyers are only accountable for costs beyond FOB, such as shipping, insurance, and import duties at the destination, ensuring full transparency in pricing.

Are the transportation costs calculated separately?

Transportation costs are calculated independently. Our pricing follows FOB (Free on Board) terms, but we can also provide an estimate for shipping expenses. Additionally, we are open to working with other international trade terms to ensure greater flexibility and convenience for the buyer.

5. Contact and Price Inquiry

 

How can one contact you for purchasing or collaboration?

Contact options are readily available on our website, such as email, WhatsApp, and online support. This allows customers to quickly connect with us for inquiries, assistance, or support at any time, ensuring communication remains simple, quick, and effective.

What are your working hours and response times?

Our office operates from 9 AM to 5 PM local time, during which our team is ready to address inquiries, offer support, and assist with requests to maintain efficient and prompt communication.

Is it possible to visit in person for consultation or order placement?

For in-person visits, our address is Okmeydanı Mahallesi, Uçankuş Sokak, No: 2/1, Istanbul, Turkey. Visitors are welcome during office hours, but we encourage you to contact us beforehand to schedule an appointment for proper assistance and a seamless experience.

What information is required to receive a proforma invoice?

A formal Letter of Intent (LOI) request is an official document submitted by a buyer to convey their genuine interest in purchasing specific products. It usually outlines key details like the product type, quantity, proposed pricing, delivery terms, and other relevant conditions. This document plays a crucial role in creating a mutual understanding between the buyer and seller, serving as the initial step toward negotiating a comprehensive sales agreement.

Is it possible to receive consultation before making a purchase?

It is absolutely possible to receive a consultation prior to making a purchase. Our team is ready to offer detailed guidance, address any questions you might have, and assist in selecting the most suitable products and terms tailored to your specific requirements, ensuring you make an informed and confident decision.

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